Terms & Conditions

These terms & conditions (the "Terms & Conditions") govern the use of www.dermalresolutions.com.au (the "Site").

This Site is owned & operated by Dermal Resolutions.
This Site is an eCommerce website.

By using this Site, you indicate that you have read & understood these Terms & Conditions & agree to abide by them at all times.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Intellectual Property

All content published & made available on our Site is the property of Dermal Resolutions & the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files & anything that contributes to the composition of our Site.

Sale of Goods

These Terms & Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Cosmeceutical Grade Skin Care Products.

These Terms & Conditions apply to all the goods that are displayed on our Site at the time you access them. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order & have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods & Services

Our Site may offer goods & services from third parties. We cannot guarantee the quality or accuracy of goods & services made available by third parties on our Site.

Any use by you of optional tools offered through the site is entirely at your own risk & discretion & you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).


We accept the following payment methods on our Site:

  • Cash
  • Credit Card;
  • Debit Card; 
  • PayPal;
  • AfterPay;
  • ApplePay; &
  • ShopPay

When you provide us with your payment information, you authorise our use of & access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms & Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

You may view Dermal Resolutions Shipping Policy here.

Modifications to Services & Pricing

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Returns & Refunds

All sales are final, Dermal Resolutions does not offer refunds or returns of any products purchased. We recommend booking an online or in-salon consultation or contacting us prior to purchasing. We will provide you with tailored advice for your skin needs & goals.

We accept refund requests for goods sold on our Site for the following reason:

  • Goods are faulty, damaged or broken.

Refunds do not apply to the following goods:

  • Products that have been opened or for faulty products - items cannot have been used by more than 20%.

Refund requests must be made within 14 days after receipt of your goods.

All refunds are at the discretion of Dermal Resolutions upon assessment.

Products & Services

Dermal Resolution Products or Services may be available exclusively online through the website. These products or services may have limited quantities.
We have made every effort to display as accurately as possible, the colours & images of our products that appear at the Dermal Resolutions salon.

We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Dermal Resolutions.

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition & Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies & cannot be excluded, these Terms & Conditions will not limit your legal rights & remedies under that legislation. These Terms & Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms & Conditions & that legislation, the mandatory provisions of the legislation will apply.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy click here.

Limitation of Liability

Cosmetic Dermal Studio & our directors, officers, agents, employees, subsidiaries, & affiliates will not be liable for any actions, claims, losses, damages, liabilities & expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify & hold harmless Dermal Resolutions & our directors, officers, agents, employees, subsidiaries, & affiliates from any actions, claims, losses, damages, liabilities & expenses including legal fees arising out of your use of our Site or your violation of these Terms & Conditions.

Applicable Law

These Terms & Conditions & any separate agreements whereby we provide you Services shall be governed by & construed in accordance with the laws of Australia.


If at any time any of the provisions outlined in these Terms & Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void & will be removed from these Terms & Conditions. All other provisions will not be affected by the removal & the rest of these Terms & Conditions will still be considered valid.


These Terms & Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our Site & the way we expect users to behave on our Site. We will notify users by email of changes to these Terms & Conditions or post a notice on our Site.

Errors & Inaccuracies

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times & availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

Contact Details

Please contact us if you have any questions or concerns. 

Our contact details are as follows:


21 Rosebank Lane
Upper Beaconsfield VIC 3808

You can also contact us through the Contact form on our website.